Customs Clearance in Dubai & UAE Customs Brokerage

What our customs brokerage covers

• Import clearance for goods arriving by sea, air or road, including duty and VAT calculation and payment.
• Export and re-export declarations for goods leaving the UAE, including re-exports from free zones.
• Transit and free zone movements, so goods can move between zones or through the UAE with duty suspended.
• HS code classification, to make sure the right duty rate and rules apply to each product.
• Permits and approvals from the relevant authorities for controlled goods such as food, cosmetics, medicines, chemicals and telecom equipment.
• Certificates of origin and document legalisation where your buyer or destination requires it.
• Temporary admission for exhibitions, events and equipment that will leave the country again.
• Duty refunds and deposits, including claims when imported goods are later re-exported.

How customs clearance works

1. Document review. Send us the commercial invoice, packing list, bill of lading or air waybill and any certificates. We check them before the goods arrive.
2. Classification and valuation. We confirm HS codes and the customs value, and calculate duties and taxes so you know the cost in advance.
3. Permits. If your goods need approvals, we tell you which ones and help apply for them in good time.
4. Declaration. We submit the customs declaration electronically through the Dubai Customs system. [PLACEHOLDER: customs broker licence or client code]
5. Inspection support. If customs selects your shipment for inspection, we coordinate it and answer any questions on your behalf.
6. Release and delivery. Once duties are paid and the goods are released, we arrange collection and delivery to your premises.

Why choose Global Logistic Group as your customs broker

Customs mistakes are expensive. Wrong classifications can lead to underpaid duty and penalties, while missing permits can leave goods stuck in port storage. We prevent these problems by checking every file before submission and by explaining clearly what you need to provide.

• Accuracy first: every declaration is reviewed before it is filed.
• Clear cost estimates for duties, taxes and clearance fees before the goods arrive.
• Local knowledge of Dubai's ports, airports, land borders and free zones.
• Fast responses when customs raises a query, to keep storage charges low.
• Experienced team. Part of a UAE logistics company established in 2004.

Common customs problems we solve

Unclear product descriptions

Customs needs to understand exactly what is in the box. Vague descriptions such as "parts" or "samples" lead to questions and delays, so we help you describe goods precisely.

Controlled and restricted goods

Many everyday products, from food supplements to wireless devices, need approval before import. We identify these early so the permit is ready when the cargo lands.

Valuation queries

If the declared value looks unusually low, customs may ask for proof of payment or price lists. We prepare these documents with you to avoid reassessment.

Mainland, free zone and re-export clearance

Where your goods are going decides how they are cleared. Goods entering the UAE mainland for local sale pay duty and VAT on import. Goods moving into a free zone can stay there with duty suspended, and only pay duty if they later enter the mainland. Goods that pass through the UAE to another country, which is common for traders using Dubai as a regional hub, can move under transit or re-export procedures without paying local duty. Choosing the right procedure from the start avoids paying duty you do not owe, or having to reclaim it later.

Industries and goods we clear

• General merchandise and consumer goods
• Food, beverages and agricultural products
• Machinery, vehicles and spare parts
• Electronics and telecom equipment
• Chemicals and dangerous goods
• Exhibition goods and personal effects